yacht club director msc

Yacht Club Director

Job purpose.

The Yacht Club Director ensures the management of all aspects of the guest experience, crew development and financial performance in the Yacht Club, a unique and exclusive section of the ship.

KEY RESPONSIBILITIES

• Oversees all aspects of the guest experience from Embarkation to the Butler service, Cabin, Conciergerie, Lounge and the Yacht Club Restaurant;
• Manages a team of up to 50 persons including scheduling and performance evaluations;
• Manages and develops the quality of services and products on-board in collaboration with the department heads and shore side departments;
• Ensures that crew members are trained to apply the Yacht Club service standards;
• Acts as an ambassador to the Yacht Club Brand;
• Is present during embarkation and disembarkation, High Tea, Cocktail Receptions and the Dinner service;
• Ensures that guest feedback is dealt with promptly and professionally.

JOB REQUIREMENTS

• Fluent English and a second European language or Chinese;
• A Diploma in International hospitality management;
• Minimum 3 years of managerial experience in a luxury hotel or luxury cruise ship;
• Computer proficiency in Fidelio, Excel, Word and MS Outlook;
• F&B and/or Front Office experience;
• Excellent networking and communication skills;
• Excellent presentation and interpersonal skill;
• Dedicated and devoted to providing luxury service;
• Good business acumen.

VISA REQUIREMENTS

Valid Passport

Language Requirements

Good knowledge of the English language is required.

MSC Cruises

www.careers.msccruises.com

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.

One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities

With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

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MSC YACHT CLUB

Step into the MSC Yacht Club, an exclusive private sanctuary onboard only accessible by key card. Here, you can discover elegance with luxury suites offering a 24/7 butler service. Enjoy curated menus in a private restaurant and unwind on the secluded pool deck. An elevated experience awaits you on a vacation that’s a step above.

WELCOME TO A WORLD OF LUXURY

Experience unparalleled service from the moment you check in. Gain access to priority embarkation and disembarkation, your own concierge team, a dedicated butler available 24/7, and premier room service delivered to you at any hour.

Enjoy access to areas that are exclusive for MSC Yacht Club guests during your cruise vacation. Delight in fine dining at our dedicated restaurant, unwind on a private sun deck, and admire captivating sunsets from the Top Sail Lounge.

When you choose MSC Yacht Club, you unlock unique exclusives, all-inclusive packages, and VIP access available only to you including entry to Ocean House Beach on Ocean Cay MSC Marine Reserve, our private island in the Bahamas.

Allow us to indulge you

Step into a world where your suite is just the beginning and where every detail is meticulously attended to.

AT YOUR SERVICE

Our butlers are prepared to meet your needs, whether that be bringing a late-night treat-or turning down your room. From the minute you step on board, your dedicated butler will be by your side for a memorable experience.

Ask your MSC Yacht Club concierge to secure the best reservations at all our incredible venues, including specialty restaurants, and consider it done. Revel in VIP seating for entertainment, partake in private shopping trips, and enjoy curated excursions.

Your journey with us is tailored to perfection, guaranteeing every moment is marked by exceptional comfort and convenience.

EXTRA TOUCHES

Allow our dedicated MSC Yacht Club team to bring your ultimate cruise vacation to life. We prioritize every detail, from the perfect pillow selection from our exclusive Dorelan® menu to a fully stocked personalized mini bar at your fingertips.

Any questions you may have can always be answered by our 24-hour concierge service, available to you from the moment you step on board.

EXCLUSIVITY AWAITS

Immerse yourself in elegant spaces and experience elevated design in a beautiful setting.

TOP SAIL LOUNGE  

The Top Sail Lounge is the ultimate place to rest and relax after shore excursions or days at sea. Throughout the day, take in crystal-clear panoramic views of the ocean while enjoying crafted drinks, gourmet finger foods, and desserts. At night, relish in exclusive access to live music and after-dinner drinks.   

When you visit the Top Sail Lounge, you'll have the time to unwind and watch the world sail by.

PRIVATE SOLARIUM

Recharge on a sundeck featuring dipping pools and whirlpool baths where you can cool off and lounge for total relaxation. Take in the sun and the ocean breeze with your preferred poolside beverage delivered right to your chair.

YACHT CLUB RESTAURANT 

With a dedicated restaurant on each ship, the MSC Yacht Club offers an elevated menu. Enjoy fine dining served with five-star service and a selection of beverages and wines from around the world.  

You can savor the finest flavors in a space meant for you—no reservations needed.

MSC YACHT CLUB’S OCEAN HOUSE

The MSC Yacht Club experience continues on land at the private Ocean House Beach on Ocean Cay MSC Marine Reserve. A serene space with ocean views, beachfront cabanas, and complimentary amenities.

COMFORT AWAITS

MSC Yacht Club offers guests luxurious onboard accommodations for the ultimate in comfort. Explore our wide range of staterooms to enhance your MSC Cruises luxury experience.

The Owner's Suites feature a spacious living area, a walk-in closet, a large balcony with a private whirlpool, and a panoramic glass wall. 

Every Royal Suite has a separate living area and all the comforts you would expect in first-class accommodations. 

These two-deck suites offer a separate living space with a double sofa bed, walk-in closet, and a balcony with a private whirlpool. 

These suites are ideal for families with children. They come with a separate sitting area and a bathroom with a bathtub.

These suites have also their own private balcony and all the comforts you expect in first-class accommodations. 

Guests on our newest ships can enjoy all the comforts of the MSC Yacht Club with an interior suite.

ALL-INCLUSIVE, ALL THE TIME

PREMIUM BEVERAGE PACKAGE

Our Premium Extra Package is included as an MSC Yacht Club benefit. Delight in a wide selection of beers, cocktails, wines, top-shelf liquor, and an array of non-alcoholic beverages.

HIGH-SPEED INTERNET

Stay connected with a premium internet package from anywhere on board, an exclusive benefit for guests. Unlimited Wi-Fi allows you to browse on up to two devices.

THERMAL SPA ACCESS

Experience ultimate pampering at the MSC Aurea Spa, where you can enjoy complimentary access to the serene Thermal Suite, enhanced further by an exclusive 10% discount on all treatments.

explore further

Discover the best of both worlds as a guest of MSC Yacht Club. Enjoy VIP access to amenities throughout

your journey, from dining to captivating entertainment, while experiencing the personalized touch that

extends from your suite to every corner of the ship.

SIGNATURE DINING

Savor the flavors of exquisite specialty restaurants such as Butcher's Cut, Kaito Sushi & Teppanyaki, HOLA Tacos, and Ocean Cay.

Elevate your dining experience with exclusive perks like priority reservation times, premium seating, and the luxury of a personal butler escort if you choose.

TOP-TIER ENTERTAINMENT

As an MSC Yacht Club guest, there’s always more to discover. Get priority access to our show-stopping Broadway and Vegas-style shows brought to you by Carousel Productions at Sea.

Plus, you can always explore the myriad of entertainment areas on board, from thrilling water parks to trying your luck at the state-of-the-art MSC Casino.

PREMIUM WELLNESS

Unleash your active side by checking out our sports facilities, including outdoor walking tracks, basketball courts, and a fully-equipped gym boasting Technogym® equipment.  

For those seeking an even more tailored experience, indulge in specialty classes and personal training sessions, reserved by your MSC Yacht Club concierge team.

discover more

Journey to the ultimate destinations on board the MSC Yacht Club, whether it’s crossing places off your bucket list or delighting in quick weekend getaways.

CARIBBEAN CRUISES

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MSC Cruises

Everything you Need to Know about the MSC Yacht Club

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Read my full disclosure  here .

MSC is the largest cruise company in Europe, and other parts of the world, and in the last 5 years, this cruise line has been trying to break into the North American market. MSC offers gorgeous ships, exotic itineraries at a fantastic price for all guests, but they also have perfected the ship within a ship experience with their yacht club. This is mass market cruising at its absolute best, and I’m excited to introduce you to MSC’s yacht club.

MSC offers a variety of rooms that include the yacht club experience- from interior cabins to royal suites, these rooms come with incredible perks that will elevate your cruise vacation.

I recently sailed on the MSC Grandiosa, in a duplex whirlpool yacht club suite. We sailed in the Mediterranean out of Barcelona, which was just incredible! I loved the yacht club and am excited to share more with you.

Where are the MSC Yacht Club rooms located?

The MSC yacht club does require key card access- although not all yacht club rooms are behind the yacht club doors.

On the MSC Grandiosa, our duplex suite was located on deck 12, among the regular rooms. But most of the yacht club rooms are located within the private yacht club area, which on our ship was on decks 15 – 19.

One of the nice things about the MSC yacht club, is that interior cabins are offered- this is a great way to experience the MSC yacht club, at a lower price point.

For families, I love the larger yacht club suites that can accommodate 4 guests. The duplex suite we had was amazing. Over 600 square feet, which is larger than two balcony rooms and for what it’s worth, I paid less for this yacht club experience than two Central Park view cabins on the Icon of the Seas .

We also had two full bathrooms, a living room, dining room, and balcony whirlpool tub.

What does MSC Yacht Club Include?

Besides having the amazing suites, what else is included with your MSC yacht club stay?

MSC Yacht club guests have a dedicated butler to assist with everything you need. When it’s time to get on or off the ship, they escort you, and you skip all lines.

Room service and pizza delivery are included, and your butler brings everything to your room.

There is also nightly turn down service, and robes/slippers provided in your cabin.

When you book into the MSC yacht club, the drink package is included for all guests, as well as browse WIFI for two devices per guest. That’s an amazing value!

Yacht club guests (age 18+) have unlimited access to the hydrotherapy circuit at the Aurea spa. Hubby and I loved indulging in this!

On the ship, MSC Yacht club guests have a dedicated pool and sun deck, with a small buffet open for breakfast, lunch, and afternoon snacks. At the Yacht Club pool, there is a bar and pool side drink service as well.

For dining, no stress – MSC Yacht club guests have a dedicated ala carte restaurant for breakfast, lunch, and dinner. The food here was great, as was the service.

Lastly, the MSC Topsail lounge is a great spot to grab a snack, drink, and listen to music each evening. They always have a small buffet of treats, continental breakfast, or appetizers available.

Not having to deal with crowds, and top service is what the MSC yacht club experience is all about! And I have to say, compared to the price of similar experiences like the Haven on Norwegian Cruise Line , suites on Royal Caribbean , or the Retreat on Celebrity Cruise Line you CANNOT beat the price point of the MSC Yacht Club.

Planning a cruise is tough! I know all the cruise lines and can help you plan to perfect sailing. 

MSC Yacht Club Tips

You will want for nothing as an MSC yacht club guest, but here are some tips to maximize your time on board.

Visit the Topsail lounge on deck 16, for snacks, a great bar, and piano player/singer in the evening.

On Deck 16 you will find the concierge. They are amazing and can help with anything. I used them to exchange my large bills into smaller ones, to call for the butler, confirm excursions, and they assisted with an issue my kids’ had with their shipboard account. No waiting in lines at customer service!

The MSC Yacht Club restaurant offers breakfast, lunch, and dinner. I did find the operating hours are a little limited and do vary by day, so be sure to check the app or the newsletter they put in your room each evening.

BUY MY SHIRT , SUNGLASSES

You meet in the yacht club for excursions and shows. The butlers then escort you and you skip all lines.

Before the cruise, you will receive an email to pre-order one bottle of alcohol, make your pillow, and newspaper selection.

Check out high tea offered each day at 4pm.

You will have a Coffee maker in the room, and a mini bar with water, soda, juice and beer. This will be restocked daily. But note, the food in mini bar does come with a small charge.

MSC Yacht Club guests do have the browse WIFI package for two devices included. If you upgrade to the stream package, have to do it for both devices, otherwise a device drops off your package. Also with MSC, you CANNOT toggle between devices (unlike on Holland America or Norwegian Cruise Line ). Once you sign into one device, that’s it.

You do tip your butler at the end of your cruise. Some guests will tip the MSC yacht club bartenders and concierges.

Get the fun pass for your kids. This is an MSC general tip, but it’s a great value. You get about $140.00 of value for $70.00 ( Exact a mounts may vary ).

MSC Yacht Club guests can order breakfast the night before. Fill out the order sheet and put the card on your door before 2AM.

They give you lots of water, which I so appreciated.

If you book an excursion through the ship, they don’t tell you excursion times until the night before. The butler will leave your tickets in your stateroom.

One night, we didn’t have reservations to the show (it was sold out) but they told us to meet in lounge 15 minutes before the start and they take you. There is a dedicated part of the theater for yacht club guests and we had no problem getting seats. This was for the complimentary theater shows.

If you are leaving the ship for a non-yacht club excursion, the butler will still assist with walking you off the ship. Our butler even took us all the way out to help get us in a taxi.

SWIMSUIT LINK (Similar), SUNGLASSES

Is an MSC Yacht Club Upgrade Worth It?

Now that we’ve had a chance to experience the MSC Yacht Club, I don’t think I can go back to regular cruising! Upgrading to yacht club is 100% worth it. It’s really a great experience and you will not be disappointed in anything. Of course its always best to book your cruise with a travel agent . There are so many great ships and cruise lines and I can assist you with finding your perfect cruise. Your next sailing is a just a click away .

Have you sailed on MSC? Have you experienced the yacht club?

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This Brand-new Ship Has One of the Largest Yacht Clubs in Its Fleet, Endless Adventure, and a Glass-bottomed Bridge

MSC Seascape just set sail — here's what it's like on board.

Christine Burroni

The MSC Seascape may share many similar — or even identical — features with its predecessors, but when it comes to luxury, the fleet’s newest vessel certainly leveled up. The new ship sailed on its inaugural journey with guests from Rome to New York City this past weekend and will go on to sail out of Miami to the Caribbean for future trips.

While the European cruise line has become known for its luxury ship-within-a-ship concept, called Yacht Club , the Seascape boasts one of its largest clubs with 131 suites — with five categories to choose from — taking up 32,000 square feet. Located at the front of the ship, most exclusive Yacht Club spaces, like the private dining area or pool deck, are afforded sweeping ocean views.

Courtesy of MSC Cruises

In addition to a private restaurant with a regularly changing menu, and both indoor and outdoor lounge space, passengers who make a Yacht Club reservation are treated to expedited embarkation, 24-hour butler and concierge service, and access to the spa’s Thermal Suite where a sauna, steam room, and whirlpool awaits. Members will also have access to the ship's Top Sail Lounge for coffee, tea, and light bites at any time of day.

Yacht Club guests also enjoy the ship's premium drink package, an unpacking or packing service, a morning newspaper delivery of their choice, and the ability to select a specific pillow for customized comfort.

Sailing the blue water of the Caribbean while tucked in a super-exclusive setting may seem exceptionally relaxing, but the MSC Seascape also offers just the opposite for those looking for a bit of an adrenaline rush — with an extreme thrill ride and virtual reality experiences.

Adrenaline junkies can take a ride on the ship's Robotron , an attraction unique to the ship that will bring riders nearly 175 feet above water and flip upside down, moving in all directions to offer unobstructed 360-degree views. 

Those looking to keep their feet on the ground can still get their adventure fix with a walk across the Bridge of Sighs, a 72-foot-high glass-bottomed bridge.

The MSC Seascape is also home to a variety of virtual reality experiences. Riders can choose from Formula 1 racing, a flight simulator, and motorcycle riding.

“ MSC Seascape is an exciting addition to our fleet of Seaside Class ships with its elevated onboard experiences that will surprise and delight all ages," Ruben Rodriguez, President, MSC Cruises USA exclusively told Travel + Leisure. " From one of the largest and most luxurious Yacht Clubs in our fleet to interactive, high-tech experiences like the first Robotron at sea and immersive VR experiences, MSC Seascape brings unparalleled entertainment and thrills to our guests.”

Elsewhere on board, the ship’s interior is very similar to that of MSC’s other vessels, like the line's one-year-old MSC Seashore, including its Times Square–inspired décor, Swarovski crystal–adorned staircases, and Atrium space where live entertainment takes place.

Fans of the ship's fleet will also recognize its signature restaurants including Butcher's Cut steakhouse, Ocean Cay seafood restaurant, and more. Its lively sports bar is the perfect spot to catch any game around the world — and there are 18 other bars and lounges on board, some of which offer live music.

MSC Seascape journeys set sail from Miami to the Caribbean where passengers can visit the company's private Bahamas island, Ocean Cay MSC Marine Reserve.

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MSC Meraviglia review: What it's like to cruise on MSC's 1st New York-based ship

For the first time, MSC Cruises has based a ship in New York. Given that the vessel, MSC Meraviglia, is the fifth-largest in the line's fleet of two dozen ships in terms of tonnage and the sixth-largest by passenger capacity, the ship's presence in the Big Apple is a big deal. As one colleague astutely pointed out, when it's docked there, it's the largest hotel in the city .

I recently sailed on MSC Meraviglia out of its Red Hook homeport in Brooklyn, and I have mixed feelings. Overall, the ship is lively and aesthetically beautiful. Its specialty restaurants and nightly shows are some of the most consistently superb on any vessel, and it offers one heck of a luxury product in its Yacht Club suite enclave .

However, passenger flow is an issue, with many public spaces so crowded they're uncomfortable, and service is painfully slow in some bars and restaurants. You'll likely end up paying a lot more than you originally planned because some of the most enticing things to do come with added fees. And, as my travel companion so succinctly put it, I've never been told "no" so many times on a cruise.

Here, I'll take you through some of the activities I tried, the places I ate and the experience I had so you can better determine if MSC Meraviglia is right for your next voyage.

For more cruise guides, news and tips, sign up for TPG's cruise newsletter .

Overview of MSC Meraviglia

MSC Cruises' Meraviglia was the first in the line's Meraviglia Class of ships. When it debuted in 2017, it became the line's largest vessel, with space for up to 5,655 people at capacity (4,475 at double occupancy). It has since been overtaken, in terms of passenger capacity, by subsequent vessels in the Meraviglia Class, as well as those in the World Class.

The ship exudes the same glitz that's typical of other MSC vessels, despite its mass-market appeal and penchant for attracting budget travelers. Lavish artwork, chrome accents and bold jewel tones convey a sense of opulence throughout public spaces, and no ship in the fleet would be complete without an atrium staircase adorned with thousands of Swarovski crystals.

Like MSC's other modern ships, MSC Meraviglia has an extra-fee chocolate shop on board — this one through a partnership with chocolatier and pastry chef Jean-Philippe Maury — where you can purchase chocolate, macarons, candy and specialty coffees.

There's also a sizable water park on the top deck, a shopping mall-style promenade area and several decks of cabins that are part of the line's Yacht Club, which affords passengers exclusive access to a dedicated restaurant, lounge, bar and pool deck just for them, as well as butler service.

What I loved about MSC Meraviglia

Largely, my onboard experience was great. Crew members were friendly, my cabin was comfortable, and the daily activity options were plentiful, varied and fun. At night, most shows fell into the "excellent" category, and the food in every extra-fee restaurant and the Yacht Club was phenomenal.

Specialty dining

MSC's food consistently receives less-than-stellar reviews from passengers, particularly regarding the line's complimentary dining experiences. Much of the main dining room fare is indeed so-so — palatable but largely underseasoned and mass-produced, so that it often looks like it's been sitting under a heat lamp when it reaches you. Food in the buffet is varied and tasty, but it can also become repetitive after a week, and the space is frequently crowded and confusing to navigate.

So why am I including food under the "what I loved" category? I think that MSC's alternative, for-fee restaurants — including the ones on MSC Meraviglia — are some of the best. If you're willing to shell out the money, you can have a fantastic meal on this ship.

Of the ship's specialty restaurants, my favorites are Hola! Tacos & Cantina and Kaito Teppanyaki.

Even though Hola! levies extra charges, passengers have the option of paying a la carte for items individually priced as low as $2.95 or paying $17.99 for unlimited menu items. The salsa and guacamole are wonderful, the tortilla soup always hits the spot for me, and the tacos are small, so you'll be able to try several to find your favorite without feeling overstuffed.

If you know me, you know the fact that I'm recommending Kaito Teppanyaki is shocking. I'm notoriously not a fan of this type of cooking, particularly when it comes with a side of cringeworthy performances by the chefs. However, the food there on MSC Meraviglia was so great that I didn't mind the cook's jokes.

The MSC Yacht Club is a private section on select MSC ships that offers cabins across several categories, including suites. Passengers booked in those cabins have special keycard access to a dedicated guest services and concierge desk; an exclusive pool, sun deck, lounge and bar (with free drinks); and complimentary anytime dining at a special restaurant just for Yacht Club cruisers.

Cabins are outfitted with higher-quality materials and furnishings, and each comes with the services of a butler. Meri was mine, and she was the best. She was able to make dining and spa reservations for me, escort me to priority seating in the theater for nightly shows and have crackers and green apples delivered to my cabin when the second night's rough seas made me feel seasick.

I absolutely loved the special touches MSC provides to Yacht Club passengers, including a special afternoon tea service and a private, intimate final-night performance by Lorraine Crosby — the female vocalist from Meat Loaf's "I'd Do Anything for Love (But I Won't Do That)" — who sometimes makes guest appearances on board. (She also put on two larger shows for the entire ship earlier in the sailing.) Additionally, I had access to Yacht Club perks at private island Ocean Cay Marine Reserve , including dedicated trams, a shaded waiting area with cold water and access to a private beach and restaurant.

Although the Yacht Club comes at a premium — at the time of publication, rooms on MSC Meraviglia started at $1,199 per person for a Yacht Club inside cabin on a six-night Bermuda sailing — fares include drinks and tips, along with Venchi pillow chocolates, free room service and minibar selections, plus one round of in-cabin snacks and a choice of one bottle of vodka, gin or whiskey delivered to your room. (I normally drink rum, and they were able to substitute it for me, even though it's not one of the spirits normally offered.)

Above all, the most valuable component of the Yacht Club for me on this sailing was the ability to escape the general chaos that is the rest of the ship. Don't get me wrong: I immersed myself in the buzz outside of the Yacht Club as often as possible, but as an introvert who dislikes crowds and noise more and more the older she gets, I found it essential to have a separate area to which I could retreat.

Galleria Meraviglia

One of the most fun and flashy locations on MSC Meraviglia cruises is the Galleria Meraviglia, a central indoor walkway similar to the Royal Promenade on Royal Caribbean ships. It's a long space flanked by bars, restaurants and shops with a feel similar to a shopping mall. However, the highlight for me is the giant LED screen, which runs the length of the space and hosts what the line calls "dome shows."

During these shows, themed scenes — including deck plans for the muster drill, dinosaurs and volcanos during the "Jurassic" dome show and even famous ceilings — appear overhead. They're the metaphorical heartbeat of the ship, and you can't help but stop to watch.

The nearby chocolateria, Jean-Philippe Chocolate & Cafe, is an excellent place to grab a cuppa, and the adjacent Meraviglia Bar & Lounge is home to trivia, live music and more. Mix in a shore excursion desk; shops that sell high-end jewelry and purses; a counter serving for-fee gelato, crepes and smoothies; and Hola! Tacos & Cantina (one of the best Mexican restaurants at sea), and Galleria Meraviglia feels like the place to be.

There's little I enjoy more than a relaxing arcade day , and MSC delivers with its Sportplex gaming complex. It features a small traditional arcade with air hockey, alien shooter games and first-person driving games, as well as prize machines; several immersive virtual-reality pods (most of which were down for maintenance during my sailing); two Formula One racing simulators; a 4D cinema where several players attempt to take out zombies and killer clowns; and a sports court that hosts basketball, pickleball, dodgeball and other activities.

But my ultimate favorite was the bowling alley. My travel companion and I inexplicably wound up in Sportplex after dinner on formal night. We played for half an hour — enough time for two games if it's only two people and you move quickly — and were ultimately joined by the Yacht Club director, Craig (who won easily). It was a ton of fun, but I don't recommend bowling in a ballgown.

The drawback is that, like lots of other cool pastimes on MSC Meraviglia, it all costs extra (except for sports court use). The arcade charges per game with the tap of your keycard. The simulators can be purchased on a per-ride basis, and bowling is charged in chunks of either 30 or 60 minutes.

To save money, passengers can purchase packages where you get a certain dollar amount free. (For example, if you prepurchase $150 worth of gaming credits, your card will be loaded with $220.)

What I didn't love about MSC Meraviglia

As with all things, in travel we take the bad with the good. While most experiences on this sailing fell in the latter category, it wouldn't be a fair review without calling attention to the things that I think the line needs to address.

The departure port

When MSC first announced that MSC Meraviglia would be sailing from New York, the ship's homeport was Manhattan. I groaned when I heard its docking spot had changed to the Brooklyn Cruise Terminal in Brooklyn's Red Hook neighborhood.

Brooklyn's terminal is difficult to reach, particularly if you don't have a car. Anyone venturing to the port from Manhattan will need to take the subway, followed by a ferry — not an easy feat if you're toting luggage. Park-and-ride-style buses also seemed to be an option, according to several passengers on my sailing who arrived from outside of the city. If you're like me and decide to drive to the port, know that parking is at a premium, and fees are steep. (At $45 per night, I paid $360 to park there for eight nights.)

Waits on embarkation day are another concern. When I arrived, lines snaked outside the terminal and down the sidewalk in front of the building. I had multiple passengers throughout my voyage tell me that they waited between two and three hours in line to board the vessel.

It's unclear whether the terminal is ill-equipped to deal with passenger flow for such a large ship or if MSC hasn't quite brought its embarkation processes up to speed, but if you don't have priority boarding privileges, either through a high loyalty status tier or a Yacht Club booking, expect the process to take a while.

On the plus side, you'll have great views of the Statue of Liberty as you sail away, assuming the weather isn't rainy or foggy.

At 19 decks, MSC Meraviglia is huge. On my voyage, the ship was only sailing at about half capacity (about 3,000 passengers out of a possible 5,655, or 53%). However, a perfect storm of events converged to create a situation that was less than pleasant for anyone not booked in a Yacht Club cabin.

A large group booking of about 1,000 people overtook many of the public areas on a daily basis, which drew complaints from cruisers who weren't in the group. For example, trivia was standing-room-only on several days, and the buffet was so continuously crowded that I ate there only twice on the entire voyage.

Additionally, it rained during our first two days on board — embarkation day and the following sea day — meaning that the ship's outdoor spaces weren't utilized. Because everyone was stuck inside, the ship felt even more crowded. (I shudder to imagine what it would have been like if the ship had been sailing completely full.)

Although the weather certainly isn't the cruise line's fault, it seems that the ship should be better equipped to deal with situations where passengers are stuck inside. I also thought that, perhaps, the large group booking was a one-off and that it wouldn't be the norm on other sailings. However, I spoke with one of the officers on board who told me that the cruise line is actively recruiting similar large group bookings.

One of the biggest contributing factors was the ship's layout and flow. Some areas lead to dead ends, while others force you to enter busy areas — like the massive Marketplace Buffet — to find stairs to go up or down a deck. In several bars and lounges in the main atrium, tables and chairs are scattered so close to the main staircase that it's difficult for two-way passenger traffic to move through the space.

The feeling of overcrowding was exacerbated by service inconveniences like long waits for drinks, meals and elevators.

Confusing policies and procedures

Some of the things MSC does truly confuse me, and they began almost immediately after boarding.

When cruises first returned following the 18-month COVID-19 pandemic shutdown, many lines decided to go digital with their muster drills. Passengers watched videos on their mobile apps or on their cabin TVs before reporting, at their leisure (to maintain social distancing), to their muster stations for verification. MSC has chosen to institute a bizarre version where all passengers watch a video and then report to their muster stations at the same time.

If everyone is going to the same place at the same time, why not do the muster drill in person? On the flip side, if you're going to make people watch a video instead of doing a live demonstration, why make everyone go to their stations simultaneously? The process creates a chaotic environment where, in my case, people were required to walk into the theater, do a lap around it (for reasons nobody ever actually explained) and immediately exit again.

Speaking of the theater, no drinks are allowed in there, which is odd, given that all other cruise lines allow passengers to order drinks during shows or at least carry them in with them to enjoy while they watch. We saw several surprised cruisers being told they had to dump their beverages or drink them before they'd be allowed inside.

The drink situation gets worse when you try to order cocktails in the ship's restaurants. When I did so in one of the main dining rooms, I was told that only wine was available. When I visited the alternative eateries, I was told I could only order from what was on the menu, some of which wasn't included with the beverage package. What's the point of selling pricey beverage packages (which can cost more than $70 per person, per day, for the most expensive) if there are so many exclusions?

Specialty coffee from the onboard chocolate shop also isn't included with the packages, nor are coffees on private island Ocean Cay, which leads me to my next head-scratcher. I had the single best coffee drink of my life when we called on Ocean Cay. The Coco-Nilla Latte is espresso, vanilla flavoring and coconut milk, and I loved it so much that I tried to have it replicated on board.

I went to three of the ship's regular bars, each of which is equipped to make espresso that's included in the line's beverage packages, as well as the specialty coffee bar at the for-fee chocolate shop. At each location, I was given some sort of excuse:

"We don't have vanilla syrup at this bar."

"We don't have coconut milk here."

"Oh, those are only made at Ocean Cay."

It's likely if this happened on a ship in any other fleet, the response would have been, "We don't have the ingredients, but let me see if we can find them."

The crew culture on MSC Meraviglia seems to be one that either doesn't encourage them or doesn't allow them to go the extra mile. My request wasn't a lavish one; vanilla syrup and coconut milk are standard accouterments at most cafes on land. The ship has a passenger-to-crew ratio of 3:1, which is better than that of other cruise lines with fares at a similar price point, so I don't feel like I'm asking too much from an affordable cruise line.

I must also mention some weird food-related practices I saw on board. Both times I ate at the Marketplace Buffet, I witnessed crew members stopping adults from taking food from a particular section of kid-friendly foods. "No, those are for children only," a crew member behind the counter told a parent who was trying to grab dessert for his son, who was outside by the pool.

"You mean I can't take this out to my kid?" the guy asked in shock. The crew member told him he would have to go to the pool, get his son, bring him inside and have him pick out the dessert, which he grudgingly did. But talk about a disruptive experience.

On the other occasion, I saw a couple of adults eyeing the chicken nuggets that were on offer. They were forbidden by a crew member from taking any. I have never seen something so absurd on a sailing in my life. Children aren't the only ones who enjoy chicken nuggets, nor are they the ones who pay the cruise fares. Adults, whether they have kids on board or not, should be allowed to eat whatever they wish from the buffet that they paid for — even if it comes from the children's menu.

Another head-scratcher is you might still have to pay a supplement to eat in certain restaurants, even if you booked a dining package that includes a set number of specialty restaurants for a set fee. It depends on what you order.

For example, I had a dining package, but when I dined at Kaito Teppanyaki, the waiter informed me that there would be an extra $10 surcharge to order the Geisha and Samurai options and a $30 upcharge for the Emperor option. Again, what's the point of selling dining packages if they don't cover what they're supposed to?

Additionally, on a ship of 3,000 people, MSC Meraviglia had only one of four main dining rooms open for lunch on a rainy sea day when everyone was stuck inside. It was open for one measly hour, from noon to 1 p.m. I saw the hours posted as I was passing by the line that was quickly forming, so I decided to eat there to evaluate the situation. Spoiler alert: It wasn't great.

Finally, MSC Meraviglia's sports equipment is kept under actual lock and key. You have to sign out everything from pickleball paddles to basketballs for use on the indoor sports court and volleyballs for the pits on Ocean Cay. However, when I tried to sign out a basketball during posted rental hours, the person working told me no and offered no explanation. When I checked with guest services, they told me that shouldn't have happened. But it did. Twice.

On a separate occasion, when my travel companion and I showed up for scheduled volleyball time, the attendant cut the game off at 45 minutes because he said he had to leave. When we asked if we could keep the ball to continue playing, he refused. There seems to be no flexibility, and staff members are not empowered to deviate from protocol on the fly, even when it makes sense.

Most cruise lines' ships have unmonitored equipment available for passengers to use when the courts are open. It's often stored in unlocked chests that passengers can access at any time. Sign-out, which seems like an unnecessary step, is not required with most other cruise lines, which brings me to this: To quote one of my TPG colleagues when she referenced an MSC sailing on a different ship, "I have never said, 'No other cruise line does it like this,' as much as I did on [my cruise]. And it wasn't a good thing."

MSC Meraviglia cabins and suites

MSC bookings can be confusing for first-timers because, in addition to selecting a cabin type (inside, outside, balcony or suite), passengers must also choose from one of three experience packages. Dubbed Bella, Fantastica and Aurea, they all come with different perks and inclusions, as noted below.

Bella: This is the most basic, bare-bones package. It includes accommodations, free meals in the main dining rooms and buffet, and free daily activities and nightly entertainment. Passengers with this package will be assigned to set-seating dining times after they board. They also will be charged for any room service orders, as well as changes to their cruise booking reservations.

Fantastica: This package includes everything listed under the Bella package, plus the ability to change sailing date reservations one time for free, complimentary delivery of room service breakfast and the ability to choose a preferred set-seating dining time for dinner prior to embarkation.

Aurea: Aurea comes with everything in the Bella and Fantastica packages, as well as free access to the ship's top-deck Solarium area, a welcome package that includes prosecco and chocolates, anytime dining (go whenever you want with no set seating time), a 10% discount on spa treatments, priority boarding and free 24-hour room service (not just at breakfast).

MSC Meraviglia houses 2,244 rooms in various types with several configurations, some of which sleep more than two passengers. Of those staterooms, 55 are accessible for cruisers with mobility issues. In those cabins, passengers will find additional space for maneuvering things like wheelchairs and scooters, as well as zero-entry door thresholds and shower grab bars. (Theaters and most public areas are also accessible, but unfortunately, I didn't see a single lift at any of the ship's four pools.)

Cabin types are the standard ones found on just about all cruise ships: inside or interior (no windows or balcony), outside or ocean-view (a window or porthole that doesn't open), balcony or verandah (a sliding glass door that opens onto a small balcony, usually with chairs and a small table) and suite (cabins with balconies and more square footage and/or special perks like those afforded in the Yacht Club).

On my Meraviglia sailing, I was booked in an MSC Yacht Club Deluxe Suite — a balcony cabin in the Yacht Club suite area — on Deck 18. At about 280 square feet, plus an additional 54 square feet of balcony space, the room felt generously sized for two people. (Note: Yacht Club has all types of cabins, from insides all the way up through massive Royal Suites and two-deck duplexes.)

The room was furnished with a king-size bed that converts into two twins on request, a couch and a desk/vanity area. It featured a closet and cabinet space for storage and an en suite bathroom.

Standard amenities included a hair dryer and a TV (with a random smattering of TV channels, for-fee movies and ship-created programs like jewelry and port seminars and navigational information). My cabin had several electrical outlets, including three 110-volt North American outlets, three 220-volt European outlets and one USB port at the desk/vanity area. One USB port is not enough, and there were no outlets near the bed, which was frustrating.

Special for Yacht Club guests, the suite was equipped with a Nespresso machine, free minibar drinks restocked daily (including bottled water, San Pellegrino, juices, flavored iced teas, soda and beer), one complimentary round of snacks (Toblerone chocolate, Pringles and mixed nuts) and a choice of one complimentary bottle of spirits (whiskey, gin or vodka).

My cabin came with a pillow menu, which I only discovered after two nights of neck pain, thanks to mismatched pillows. The bed was topped with a memory foam mattress, which was like sleeping on a cloud.

Closets in my cabin were just the right size for two people. There were two, one with a bar to hang clothes and another with cubbies for shoes, intimates and the cabin safe. I did find the closets' location in a small enclave that led to the bathroom a bit awkward.

Underbed storage was perfect for hiding empty suitcases. Bathrobes and slippers were provided, and I made good use of both when I went for a massage at the spa.

Cabin bathrooms in the Yacht Club are stocked with MSC's own brand of toiletries, including shampoo, conditioner, body wash, lotion, bar soap, a shower cap and sewing kit. Fluffy white towels and elevated fixtures like marble countertops and floors and showers with both standard and rainfall showerheads add to the air of elegance.

However, some of that was offset by the fact that the shower in my bathroom had no lip, so water leaked all over the first time I used it. Each time after, I put towels outside the door to sop up the mess. The toilet also often smelled like sewage, even when not in use.

The storage space for toiletries could also have been more generous. There were only two small metal shelves, which weren't enough for two people's things. The rest had to be stored inside cabinets where the garbage can was located.

Gratuities, room service and premium alcohol and Wi-Fi packages are included in all Yacht Club fares. You do not need to purchase add-ons or pay added fees like you would in cabins outside the Yacht Club.

A Yacht Club booking also entitles you to priority embarkation, disembarkation and tender access; 24-hour butler and concierge services; complimentary spa thermal suite access; luggage unpacking and repacking services; daily newspaper delivery and one free pre-cruise booking change.

I made good use of the free Wi-Fi inclusion (for two devices per person). The free room service was handy when I just had to order late-night pizza. Plus, the priority boarding perk meant we went from shore to ship in less than 10 minutes while other passengers waited two to three hours in rainy conditions to embark.

My butler, Meri, went above and beyond to help me make spa and specialty restaurant reservations, and she met us each evening to escort us to dinner and to the theater, where reserved Yacht Club seating was waiting. She did her job superbly, but I generally like to do things for myself. Having someone else handling the minutia felt frivolous and unnecessary; it took a few days for me to acclimate.

Concierge service was generally good. However, on the first day, when I had questions about dining, the person who assisted me waived me off in the face of a long line at the desk and told me to ask my butler. My interactions there improved markedly after the stress of the first day calmed down, and all of my subsequent questions were answered promptly and cheerfully.

The exclusive Top Sail Lounge was a great place to relax with a drink and view, read or get some work done. The Yacht Club sun deck was a lovely space, but it was often too hot for me, so I didn't spend much time up there. The area was home to a pool, a hot tub, tons of seating, solarium access and a daily outdoor buffet at the Yacht Club Grill. Although the food looked tasty, it was, unfortunately, often surrounded by flies.

The indoor Yacht Club Restaurant, however, was a dream. Everything I ordered was fantastic — flavorful, well prepared and cooked to order instead of looking like it had been sitting out for a while. I particularly enjoyed the breakfasts there and highly suggest the omelets and pancakes.

Overall, I found my Yacht Club experience to be a great way to escape when other areas of the ship felt overwhelming, which they often did.

MSC Meraviglia restaurants and bars

Included in the price of each sailing is free dining at the massive Marketplace Buffet, in one of four main dining rooms or in the Yacht Club Restaurant (depending on your booking). The four main dining rooms often felt crowded, and service was inconsistent. The buffet was even worse.

The quality of the complimentary food was unremarkable — not great but not terrible, either. Waiters in the dining rooms often seemed rushed and unwilling to fill drink orders. (I found out later it's because the galleys don't have bars, so waiters have to run all over the ship to fill drink orders, which often take an inordinate amount of time to arrive.)

Due to its size, MSC Meraviglia can offer lots of different cuisines. While the Marketplace Buffet has an "ethnic" section typically serving Asian and Indian fare, the largest variety and the highest quality come from the specialty restaurants. They include seafood, steak, Mexican, sushi and teppanyaki, and all cost extra.

MSC offers dining packages, which allow passengers to pre-purchase a set number of meals in alternative restaurants. When those meals are cashed in, cruisers can choose from a preselected list of menu items designated for package holders. Generally, if you're planning to eat at more than two or three specialty restaurants, booking a package will save you money.

There's at least one bar in every public space, so you won't have to go far to whet your whistle.

Restaurants

Free restaurants

Waves, Panorama, L'Olive Dorée and L'Olivo D'Oro are MSC Meraviglia's four main dining rooms, where passengers can eat dinner for free. (Specific restaurants will also be open on certain days for breakfast and lunch, depending on the day's schedule.) Menus, which change daily, are the same across all four.

Waves, on Deck 5, is the smallest. The largest — L'Olive Dorée and L'Olivo D'Oro, which are mirrors of one another — are found on Deck 6, across from one another and flanking the hallway that eventually leads to Panorama. All four dining rooms offer set seating, except Panorama, which also accommodates passengers with Aurea bookings who have anytime dining.

As mentioned above, I was booked in the Yacht Club and dined in either the Yacht Club Restaurant or one of the specialty restaurants for dinner each night.

However, I did try lunch in Waves twice, as it was the only main dining room open to the ship's 3,000 passengers for lunch. The first time, we were seated at a table for two that might as well have been a table for six; it was so close to the tables for two on either side of it that there were only about 2 or 3 inches separating them.

After we sat, it took 15 minutes for someone to bring us water. We never received bread. It was another 10 minutes until our waiter took our food order, and not once did anyone ask us if we'd like something other than water to drink. When my travel companion finally requested a beer, the waiter's response was, "Be patient, sir." My jaw dropped.

The pacing between courses was silly. Our appetizers arrived shortly after we ordered, which was great, but mine — spinach and artichoke dip — arrived looking dried out and crusty with five broken chips on the side. (The waiter obliged when I requested a few more.) After the starters were cleared, it was another 10 minutes until our mains were delivered. I thoroughly enjoyed my cobb salad, but my beef burrito was build-your-own style, and it was largely flavorless.

My companion never did see the beer he ordered. Eventually, we gave up and left, as did the man at the table next to us, who said he had been waiting half an hour for a dessert that didn't materialize.

The second experience was significantly better, with our waiter seating us at a table for two near a window and asking if we wanted drinks (which arrived quickly). The food was still just OK, and both experiences were crowded and exceptionally loud.

MSC Meraviglia's buffet, Marketplace, spans the entire aft of Deck 15. It has a decent variety of stations, but the food is often the same from day to day. The layout is confusing to navigate, too, with lots of nooks and crannies that can make it difficult to find what you're looking for. It was crowded beyond reason during mealtimes, so I avoided it whenever possible, only eating there twice during the voyage for research purposes.

Stations include bread; salad; soup and pasta; a rotisserie section with a carving station and sides like mashed potatoes, rice and baked beans; cold cuts and cheeses; an "ethnic" counter, which tended to serve Asian and Indian cuisine; and outposts for desserts and both hot and cold drinks.

The pizza was both a highlight and a pleasant surprise. It comes out hot and fresh, and it's available by the slice in several types from two separate counters in the buffet.

There are some other small complimentary food locations throughout the ship, too, including a poolside grill with burgers, fries and hot dogs and an ice cream counter with free soft-serve in cones or cups and optional toppings.

Restaurants that cost extra

Hola! Tacos & Cantina is the Mexican restaurant on MSC's newest vessels. It offers tapas-style small plates; I highly encourage you to order a few, as there's a lot on the menu that's delicious. My favorites are the guacamole, tortilla soup and cheese quesadillas. For tacos, I highly recommend the Chipotle Carnitas (pulled pork with chipotle, black bean salsa and cilantro), Barbacoa (ancho-chili beef, chipotle and red cabbage) and Ancho Tingo (shredded chicken, poblano peppers and pico de gallo).

You can pay a la carte if you're in the mood for something light or go with the all-you-can-eat option if you've worked up a serious appetite.

Margaritas are also a must if you're craving an adult beverage. Basic margs are included in the line's alcohol packages, but specialty ones — featuring frozen flavors like mango and strawberry and on-the-rocks selections with smoky salt or sweet berry sugar rims — cost extra, ranging from $11.99 for a single drink to $30 for a 1-liter pitcher. There's also a selection of Spanish beer, fresh fruit juices, spiked milkshakes and other fun concoctions. The service was so great there that I returned on a different night just to order drinks.

If you've done one teppanyaki restaurant, you've done them all. Or at least that's what I thought when I grudgingly made a reservation at Kaito Teppanyaki, another of MSC's extra-charge dining choices.

Yes, the cheesy jokes, singalongs, "catch this food in your mouth when I throw it" challenges and other performative cooking are standard, but the actual dishes are so much tastier than any of a similar variety I've had on land. Top-notch quality and expert seasoning make the dishes stand out. (For context, I usually skip meat when I order teppanyaki, but the sirloin steak looked so good that I ordered it. I'm glad I did.)

Every person who orders receives miso soup and a small salad as starters, along with sushi and sashimi with tempura vegetables. Then they choose from one of several prix fixe menu options: Geisha (sea bass fillet and chicken breast), Samurai (Scottish salmon, tiger prawns and sirloin), Emperor (yellowfin tuna tataki, scallops and half of a Maine lobster), vegetarian (egg wash roll and sesame tofu steak) and a kids menu (spring chicken teriyaki with vegetables).

I ordered the Samurai, and the salmon and sirloin were absolutely delicious. All options include egg fried rice and a dessert of caramelized pineapple, ginger ice cream and mint. The latter was underwhelming. Drinks are limited to what's on the Kaito-specific menu (Japanese beer, whisky and sake, plus a small selection of wine by the glass and Champagne by the bottle).

Kaito also has a separate sushi bar with an a la carte selection of sushi, sashimi, nigiri, tataki, yakitori and other items, including combo platters and desserts.

Butcher's Cut, MSC Meraviglia's a la carte steakhouse, is heaven for meat lovers, but vegetarians beware: As expected, there's not a lot on the menu for you to eat, with the exception of some of the starters.

When you arrive, your waiter will bring a breadbasket for the table. Ours included baguettes, raisin walnut bread and bacon cheese rolls, but what stood out to me were the smoked maple and paprika butters served alongside them. They were so good.

Appetizers include burrata and beet salad, Caesar and house salads, hearts of palm, a goat cheese tart, shrimp, crabcakes and oysters Rockefeller. Or, if you're feeling extra-spendy, try one of the featured starters, such as caviar, a shellfish platter, bone marrow, Kobe sliders and foie deviled eggs. For soups, choose between smoked tomato and lobster chowder.

Non-steak mains consist of roasted chicken, scallops Benedict, halibut and sockeye salmon. However, if steak is what you're after, you can choose from a 36-ounce dry-aged tomahawk for two, 24-ounce dry-aged T-bone, 12-ounce flat iron, 8-ounce filet mignon, 20-ounce rib-eye, 14-ounce New York sirloin, 16-ounce American bison and 13-ounce double lamb chops.

I ate there on one night of my sailing and decided to go big by adding jumbo lump crab to my filet mignon. However, I misread the menu and didn't realize it was actually jumbo lump crab Oscar, which meant it arrived mixed with hollandaise sauce. It looked like scrambled eggs, and I'm not a hollandaise fan, so I didn't eat it.

The steak, however, was phenomenal, particularly with the accompanying sauces (mushroom, peppercorn, chimichurri and bearnaise). Each steak comes with one side; additional sides cost extra. Choose from Brussels sprouts, mashed potatoes, French fries, asparagus, onion rings, macaroni and cheese, and more.

Among the dessert options, the best are the chocolate lava cake, the New York cheesecake and the peanut butter and milk chocolate cookie.

I'm not a huge seafood fan, so I avoided Ocean Cay, but I heard rave reviews from other passengers. This intimate restaurant, found on Seaside-class ships and MSC Meraviglia, offers a menu of fresh fish and seafood dishes, as well as a selection of wines for appropriate pairing.

For a between-meal treat or a caffeinated pick-me-up, snacks and coffee tied to chocolatier and pastry chef Jean-Philippe Maury are solid options. The cookies-and-cream gelato at the Jean-Philippe Crepes & Ice Cream counter is to die for, as is the Green Goddess smoothie, made with coconut juice, spinach, fresh mint, banana, passion fruit and lemon sorbet. They didn't have the lemon sorbet when I ordered, but I asked to substitute mango instead. It was exceptionally good.

At the cafe just across the way, you can buy chocolate replicas of the ship, chocolate bars with fun toppings like nuts and berries, macarons and candy by the pound, as well as gift boxes of sweets. It also sells coffee drinks that include espresso, cappuccino, Americano, lattes and spiked coffees.

If you're a coffee lover who's heading ashore at MSC's private island, Ocean Cay Marine Reserve , you won't want to miss the extra-fee Coco-Nilla Latte, found at The Smiling Fish. A combination of espresso, vanilla syrup and coconut milk, either hot or iced, it's far and away my favorite coffee drink anywhere, ever.

A more affordable option than most alternative restaurants is room service. My pick is the pizza, which will be delivered to your room hot and fresh, with a variety of options available, including Margherita, vegetable, pepperoni, four cheese, marinara, MSC style (tomato sauce, ham, arugula, mozzarella, Grana Padano cheese and olive oil) and supreme. It's free if you're staying in the Yacht Club. A la carte pricing and delivery fees will apply to other cabin types, depending on the experience package you book.

As with most cruise ships, you don't have to go far to find a stiff drink on MSC Meraviglia.

My go-to was the Brass Anchor Pub, reminiscent of an English local where you can snag a bottle or a pint and some extra-fee pub grub. TVs throughout the space broadcast a variety of sporting events (subject to satellite availability), and trivia and live music take place there throughout the sailing.

I also spent some time at the Casino Imperiale bar, which was open on my sailing longer than any of the other onboard watering holes. It serves a selection of beer and cocktails.

The centrally located Meraviglia Bar & Lounge, found along Galleria Meraviglia (the ship's promenade) next to Jean-Philippe Chocolate & Cafe, is also home to trivia competitions, live music and dancing throughout the day. It's the bar often frequented by passengers before and after shows in the nearby Broadway Theatre.

Sky Lounge is the place to be for sweeping views through floor-to-ceiling windows. It provides a comfy and often quiet space to read, work or gather with friends.

If you're seeking the oft-missed cigar lounge, look for the entrance on the starboard (right, when facing forward) side of the Sky Lounge entrance, or enter the lounge and follow it around to the starboard side.

Edge Cocktail Bar is another centrally located place to grab beer, wine and specialty cocktails — including the delicious Purple Rain, a combo of vodka, white rum, blue curacao, gin, peach schnapps, sweet and sour, and grenadine that turns a shade of purple when you mix it. One deck above it is the Champagne Bar, which sometimes also serves seafood. One deck below is the Infinity Bar, so named because it's found at the base of the Infinity Atrium.

The ship's TV Studio & Bar is where you can find the cruise director filming the ship's daily morning show the night before. It's also the site of trivia competitions, several of which were standing-room-only.

There's a Sports Bar in the ship's Sportplex, but I never saw it open, even when the area was crowded. Three bars (Atmosphere Bar North, Atmosphere Bar South and Bamboo Bar) by the main Atmosphere Pool serve up classic umbrella drinks, as well as beer and other libations. You'll also find bars in the Marketplace Buffet, on the Yacht Club sun deck and in the Yacht Club Top Sail Lounge.

MSC Meraviglia activities

MSC Meraviglia hosts a variety of activities to keep you busy when you're not ashore. You might start your day with a free guided morning stretch or aerobics, or pop into the gym for a self-led session or a for-fee class like yoga or spin.

The daytime schedule features plenty of options for those with a competitive spirit. They range from golf putting, foosball, Ping-Pong soccer and pickleball tournaments to giant darts and trivia (visual trivia like airline logos and "name that place," as well as "name that tune" and general knowledge trivia).

If you'd rather get your groove on, keep an eye out for dance lessons and themed parties hosted by the entertainment team. My favorite was the Snow Party, when the crew blasted fake snow (which appeared to be suds of some sort) as we danced on the blazing hot pool deck.

Napkin folding, bingo, movie screenings, arts and crafts, and passenger talent shows (yes, you have to audition) round out the list of pastimes.

As you pass back and forth between events, don't miss the regularly scheduled dome shows along the Galleria Meraviglia promenade. You'll see the LED projections on the ceiling, covering topics like famous ceilings, dinosaurs, space and the changing of the seasons.

Beware of seminars on jewelry, health and wellness, and other topics that are thinly veiled sales pitches.

Feeling like a day of swimming or sunbathing? Pull up a lounge chair by the main Atmosphere Pool. If you're looking for a more sauna-like experience, head to the Solarium's covered Bamboo Pool; check out the aft Horizon Pool for better views and more peace and quiet. There's also a small pool on the private Yacht Club sun deck.

Looking to relax in a hot tub instead? You can find two of them one deck up from the Atmosphere Pool, as well as two at the Bamboo Pool and one on Deck 18's aft sun deck (behind Sportplex). There's also one at the Yacht Club Pool.

The Polar Aquapark on Deck 19 aft offers plenty of wet fun for kids and adults. Attractions include three slides — a bowl slide, where riders awkwardly end in the bowl and then exit via a flight of steps, and two twisty slides that require rafts — and a splash area with sprayers and dump buckets. There's no fee to use the space, but you'll need to sign a waiver and obtain a wristband before riding the waterslides.

Speaking of children, the ship has a dedicated kids club, called Doremiland (named after the cruise line's mascot, Doremi, as in the first three notes of a musical scale). The club is divided into Baby Club (infants and toddlers up to 3 years), Mini Club (ages 3 to 6 years), Junior Club (7 to 11 years), Young Club (12 to 14 years) and Teen Club (15 to 17 years).

Each group has age-appropriate activities scheduled, and all — except the tweens and teens, who can come and go as they please — are heavily supervised by qualified staff. Sample activities might include storytime, arts and crafts, and Lego playtime for younger children, while tweens and teens enjoy less structured pastimes like video games and dance parties.

MSC Meraviglia shows

As with most MSC ships, MSC Meraviglia's entertainment is stellar. From free live music, theater shows and promenade dance parties to extra-fee Cirque du Soleil-style performances, the options are varied and feature talented singers, dancers, magicians, acrobats and more.

Each production show is offered once per sailing, at 7:30 p.m. and 9:30 p.m. in the Broadway Theatre. Some are staples, while others rotate.

"Born to Rock," "One Day More," "Cool" and "Journey" are the ship's recurring shows, which each appear once per weeklong cruise. They focus on popular songs in the rock 'n' roll and pop genres, Broadway hits, music from the '70s and '80s, and cultural favorites from Spain, Italy, France and more.

As part of a rotating selection of limited-time performers, English duo The Conjurors performed two shows during my sailing, featuring numbers games, mindreading and pre-show predictions that impressively came true by the end. The duo is scheduled for more than a dozen sailings. Other limited-engagement performers include comedians and pianists.

Speaking of limited-time performances, on the second-to-last night of the voyage, I sat in the theater unsure of what to expect from the headliner, Lorraine Crosby. "You might be thinking, 'She sounds like the lady who sings that Meat Loaf song.' Well, that's because I am the lady who sings that Meat Loaf song," Crosby joked. Her biggest claim to fame is that she rocked the female vocals in Meat Loaf's "I'd Do Anything for Love, But I Won't Do That."

What followed was a vocal performance that gave me chills. Crosby's range and ability to adapt to different genres are astounding. She belted out favorites by Queen, Tina Turner and Celine Dion and arguably did a better job of it than they did.

On the final night on board, she held an intimate performance for Yacht Club passengers in the suite area's private lounge. Again, I shivered as she took on the likes of Adele, AC/DC and others.

Another free entertainment option worth mentioning is daytime street theater that includes contortionists, roving musicians, magic workshops and flash mob-style performances by the onboard singers and dancers. If you happen to be passing through the promenade area when a flash mob happens, you're likely to see a punk rock-themed song-and-dance routine or, perhaps, one where the cast is dressed up like flowers, insects and birds.

Shows for a fee

Carousel Productions, MSC's own brand of Cirque du Soleil-style shows, are offered six days a week on MSC Meraviglia, with each of two shows — "House of Houdini" and "Rock Circus" — running three nights, on alternating days, with two performances each night (8 p.m. and 10 p.m.). Originally designed to house dinner theater, the Carousel Lounge is set up as a theater in the round and no longer serves food. (That ended when the cruise line shut down due to the COVID-19 pandemic, and the line has no current plans to bring it back.)

The for-fee performances levy a nominal charge for attendance and include a welcome drink for each showgoer.

"Rock Circus" is a mix of acrobatics, aerial performances, and song and dance to some of rock's greatest hits, including songs by Guns N' Roses and AC/DC.

"House of Houdini," which follows a clearer storyline than "Rock Circus," loosely tells the tale of Houdini's great underwater escape from a straitjacket and chains. A group of singers, dancers, acrobats and aerialists dressed as circus performers show Houdini the ropes as he prepares for his greatest feat.

MSC Meraviglia itineraries and pricing

Through at least September 2024, MSC Meraviglia is sailing seven- and eight-night voyages to Nassau and Ocean Cay Marine Reserve in the Bahamas from Brooklyn.

It also features six-night Bermuda cruises that spend three days docked at King's Wharf, as well as 10- and 11-night Canada and New England sailings that feature calls on Boston; Portland, Maine; Charlottetown, Prince Edward Island; Halifax and Sydney, Nova Scotia; and Saint John, New Brunswick. The 11-night itinerary also visits Newport, Rhode Island.

A couple of 11-night Western Caribbean voyages visit Port Canaveral (the port for Orlando) and Miami in Florida, Cozumel and Costa Maya in Mexico and Ocean Cay.

MSC Meraviglia offers some of the lowest prices in the industry. At the time of publication, inside cabin prices were starting from $299 per person ($43 per person per night) for a seven-night Bahamas cruise, $379 per person ($63 per person per night) for a six-night Bermuda sailing, $449 per person ($41 per person per night) for an 11-night Western Caribbean voyage and $619 per person ($56 per person per night) for an 11-night trip to Canada and New England.

What to know before you go

Required documents.

As with a sailing on any ship, there's certain paperwork you'll need to cruise on MSC Meraviglia. If you're a U.S. citizen sailing from and returning to a U.S. port, you can sail with either an official copy of your birth certificate and a driver's license (both are required) or a passport. I recommend the latter, and it must be valid for at least six months.

MSC Cruises adds an automatic service charge of $14.50 per person, per day, to final bills on all sailings. For children 2 and older, the daily charge is half, or $7.25.

Also, a 15% gratuity is added to bills at bars for cruisers who do not have a drinks package. If you have a drinks package, you'll pay a 15% service charge when you purchase the package, but not on individual drinks. A 15% service charge is also added to items in minibars, salons and spas.

MSC Cruises' Wi-Fi, available through the MSC for Me app, is fast enough to be competitive with all of the other major cruise lines. But pricing varies, based on the number of devices you use and whether you're OK with simply browsing the web and checking e-mail or would prefer to use Netflix or other streaming services.

Expect to pay about $72 for one device with unlimited data on a basic package. A two-device plan for the same runs about $109. There's also a four-device plan for about $223. If streaming video is what you're hoping to do, you'll need one of the more expensive plans, which range from about $100 to more than $300.

Be warned that plans are tied to specific devices, and you cannot switch between them. For example, if you buy a one-device package, you cannot use it for your cellphone, log out and then log back in with your tablet. In that case, you would need to purchase a two-device package.

MSC's MSC for Me app allows passengers on the same ship to chat with one another for free without purchasing a Wi-Fi package. The app also lets you make dining reservations, check the daily schedule and view your onboard bill.

Carry-on drinks policy

MSC does not allow passengers to bring any of their own alcohol on board.

Smoking policy

Smoking (including e-cigarettes) is permitted in a few designated areas, including the port side of the main pool deck. It's also allowed on one side of the casino. Nonsmokers, beware: The separate sides do nothing to keep the smell from wafting. It was enough to keep me away from the area for the duration of my sailing. Smoking isn't allowed in cabins or on cabin balconies; violators will receive a $250 fine.

MSC Cruises does not offer self-service laundry facilities on any of its ships. However, passengers can send their clothing out to be washed, folded, pressed or dry-cleaned for a fee.

Electrical outlets

MSC Meraviglia's cabins all have a mix of 110-volt North American outlets, 220-volt European outlets and USB ports. In my Yacht Club balcony stateroom, I had three North American outlets, three European outlets and one USB port, all at the desk/vanity area — none near the bed.

The onboard currency for MSC Meraviglia when it sails from New York is the U.S. dollar.

Drinking age

You must be 21 to consume alcohol on MSC Meraviglia's sailings from the U.S.

Passengers on MSC Meraviglia's warm-weather itineraries from Brooklyn can be found in T-shirts, shorts, bathing suits and cover-ups during the day, when there's no set dress code.

The line's American clientele tends to dress more casually at night, as well, but the line suggests "smart casual" attire for dinner. That might include khakis with button-down or polo-style collared shirts for men and sundresses or nice pants with a flowy top for women. Dark, unripped jeans are also acceptable for both men and women.

On "gala" evenings (usually one per weeklong sailing), the dress code is more refined. Passengers might choose to wear tuxedos, suits, khakis with button-downs and blazers, cocktail dresses or sparkly ball gowns.

On my sailing, the ship also had "tropical" and "white" listed on the daily schedule as suggested attire. Pack accordingly.

Bottom line

MSC Meraviglia is a beautiful ship with great food, shows and public spaces, but it has a few pain points.

In addition to feeling crowded, the vessel charges extra for many things that will make your overall cruise better. If you're on a strict budget, either resign yourself to doing only the free activities and eating in the main dining room and buffet, or plan to sail with a different cruise line.

Planning a cruise? Start with these stories:

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• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
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MSC World America To Offer Largest MSC Yacht Club

MIAMI’S NEWEST MEGASHIP MSC WORLD AMERICA TO OFFER LARGEST AND LATEST MSC YACHT CLUB TO SAIL THE CARIBBEAN

• MSC Yacht Club is one of MSC World America’s seven distinct districts, offering a secluded retreat of privacy, exclusivity and luxury
• The “ship within a ship” concept on board MSC World America includes two luxurious Owner’s Suites, private bi-level sundeck, plus private bar and restaurant with stunning views

Geneva, Switzerland – May 15, 2024   –   MSC Cruises will bring its largest and most luxurious MSC Yacht Club concept to North American shores with the launch  MSC World America  in April 2025.  MSC World America  represents a leap forward for the cruise line’s popular World Class platform and will usher in a new world of cruising with re-imagined venues and concepts tailored specifically to the U.S. market. The new flagship will also be the first to feature seven onboard districts designed to let guests of all ages to choose their own adventure and get the most out of their time on board.

One of the ship’s seven distinct districts — the MSC Yacht Club — offers a secluded retreat within the excitement of the wider ship. Guests can indulge in unparalleled personalized service and exclusive spaces for the discerning traveler. As the demand for elevated cruise experiences grows, MSC Cruises is taking the lead by enhancing its industry-leading “ship-within-a-ship” concept.

Cristian Comirla, Brand Performance Director, MSC Yacht Club said,   “MSC World America will take our MSC Yacht Club product to new heights as the largest MSC Yacht Club in the North American market. With exclusive amenities, top-notch service and luxurious benefits, MSC Yacht Club offers a tranquil vacation for guests who prefer to have a more relaxing and secluded cruise experience, yet still have access to the excitement of the ship’s entertainment, specialty dining and other amenities.

MSC Yacht Club guests on MSC World America will also have access to Ocean House at Ocean Cay MSC Marine Reserve, providing an elevated experience at our private island in The Bahamas with a private beach and restaurant coupled with personalized service. With an elevated onboard experience that extends once guests are ashore at Ocean Cay, there are so many benefits to sailing in MSC Yacht Club and we are thrilled to be offering the latest and greatest to MSC World America sailing in the Caribbean.”

Highlights of the MSC Yacht Club on  MSC World America  include:

Expansive sundeck –  Guests will have plenty of room to relax and take in sea views with an outdoor space spanning two decks. The lower deck will feature a bar and grill with an expanded seating area where guests can grab a bite to eat for breakfast and lunch or enjoy a cocktail while watching the sunset. The upper deck is the perfect private oasis for lounging by the pool, taking a dip in the hot tub or unwinding in a stylish private cabana. For the first time, MSC Yacht Club guests aboard  MSC World America  will be able to table service from the nearby bar and grill throughout the full sundeck area.

Multi-room Owner Suites –  Exclusive to World Class ships, the ultra-luxurious Owner Suites offer a beautifully-decorated bedroom with a walk-in wardrobe and luxurious bathroom with a full-sized imperial bathtub. A separate living and dining area with floor-to-ceiling windows opens onto a spacious private terrace complete with a hot tub and al fresco dining area.

Double-balcony Duplex Suites –  MSC World America ’s MSC Yacht Club   will contain duplex suites spanning two decks that are perfect for families or larger groups travelling together. On the lower deck, the dining and living areas offer ample space for relaxation with the added convenience of a guest bathroom. Upstairs, the main bedroom comes complete with its own bathroom. The suites also offer plenty of outdoor space with two private sundecks, a private hot tub, a seating and lounge area, and an upper deck for sunbathing.

The MSC Yacht Club Experience

The MSC Yacht Club has been offering guests a world of privacy and exclusivity on board select MSC Cruises’ ships since the concept was introduced in 2008, while also allowing them to enjoy the wide array of entertainment and dining options on board. Guests staying in the MSC Yacht Club will experience unparalleled service from the moment they check in with priority embarkation, a specified concierge team, dedicated butler service available 24/7, premier room service and private areas.

A premium beverage package, high-speed internet, thermal spa access and priority access to the ship’s entertainment venues are all included as part of the MSC Yacht Club experience.

Onboard, MSC Yacht Club guests will have access to private areas including the Top Sail Lounge where they can take in captivating panoramic views of the ocean while enjoying handcrafted drinks, gourmet canapés and desserts. The MSC Yacht Club Restaurant features an elevated menu with five-star service and a selection of the finest wines.

When she sets sail in April 2025,  MSC World America  will sail to Ocean Cay MSC Marine Reserve, MSC Cruises’ private island in The Bahamas. Ongoing improvements to the island — due to be completed prior to the ship’s launch — include an expansion of the Ocean House bar and restaurant, which is available exclusively to MSC Yacht Club guests. Additional amenities include a private beach area featuring sunbeds and cabanas with butler service.

MSC World America  will create an eye-catching silhouette against the Miami skyline when she enters service in April 2025. The ship’s blend of American comfort and European design will provide guests with a truly memorable cruise experience, whether they’re searching for a relaxing tropical escape or an action-packed vacation.

The ship will feature  seven distinct districts , each with its own atmosphere, facilities and experiences waiting to be explored. The districts allow guests of all ages to choose their own adventure and get the most out of their time on board. From a dedicated family area or tranquil zen area through to a lively promenade with entertainment, shops and bars – a world of options awaits for guests.

The new World Class ship’s signature plumb bow will rise vertically from the waterline and her Y-shaped aft will open onto the impressive outdoor World Promenade. Overall,  MSC World America  will span 22 decks, measure more than 150 feet wide, feature 2,614 staterooms, contain more than 420,000 square feet of public space, and offer top-of-the-line features and facilities, including:

• A re-imagined outdoor World Promenade , where unique dining, lounging and entertainment options are paired with stunning ocean views and unmatched LED light shows
• The indoor  World Galleria —lined with bars, restaurants, shops and boutiques—topped with a state-of-the-art LED and kinetic light ceiling
• Six specialty restaurants, featuring  two NEW concepts  alongside guest favorites like Butcher’s Cut steakhouse, Kaito Sushi and Teppanyaki, and Hola! Tacos and Cantina
• Four main restaurants serving globally inspired cuisine and familiar American favorites
• Two buffets offering ample choices for casual dining
• Luna Park Pizza & Burger:  Complimentary  casual fast-food spot   located next to Luna Park in the World Galleria offering quick snacks around the clock
• NEW! Sports Bar:  New for  MSC World America , this warm and inviting venue combines sports memorabilia, technology, and entertainment in a space where guests of all ages will feel welcome. Guests can grab a beer or soft drink and watch the game on one of the many screens while enjoying popular bar food like wings and sliders. Games like darts and foosball will be available, too.
• NEW! Comedy Club:  New for MSC Cruises, the Comedy Club is a place where guests can come to kick back, let loose, and take life a little less seriously. Evenings begin with an interactive and comical dueling pianos experience that friends of all ages can enjoy. The laughter will continue with sets from amazing comedians that will rival some of the best shows in NYC & Chicago.
• The Gin Project : Offering an extensive choice of craft gins with classic cocktails expertly prepared by gin-tenders.
• Elixir – Mixology Bar:  Expert mixologists creating handcrafted concoctions, featuring an outdoor terrace to enjoy pre- and post-meal cocktails while enjoying spectacular ocean views.
• Masters of the Sea:  MSC Cruises’ classic British pub comes complete with a full-scale micro-brewery making MSC Signature beers on board.
• Coffee Emporium:  A sleek and modern coffee house that is any coffee connoisseur’s dream, offering some of the world’s best coffee beans and a selection of brewing and serving styles including French, Italian, Turkish and Moroccan.
• Jean-Phillipe Chocolate shop and Café : Offering custom chocolates, coffee and other treats in a relaxed café atmosphere.
• More NEW concepts on the way !
• A striking  11-deck-high dry slide  made of stainless steel, giving guests a fun way to reach the lower decks in style.
• Six pools and 14 hot tubs , including a spacious indoor pool with retractable roof and twin adults-only Zen pools at the aft of the ship.
• Expansive water park  with water slides that include a VR experience.
• Kids Clubs  featuring dedicated facilities for age groups ranging from infants to 17 years old.
• Three entertainment venues  with all-new live entertainment and theater shows.
• Stylish and comfortable staterooms and suites,  including Infinite Ocean View cabins, balconies that overlook the outdoor World Promenade and connecting family staterooms.
• The MSC Yacht Club,  featuring spacious suites, dedicated lounge and restaurant, private pool and sun deck facilities, and 24-hour concierge and butler service as well as spacious, luxurious suites.

Ship environmental information

At launch,  MSC World America  will be one of the most energy-efficient cruise ships in the world, surpassing all design requirements under the International Maritime Organization’s Energy Efficiency Design Index (EEDI). The ship’s latest-generation engines will reduce greenhouse gases emissions (GHG) by up to 20 percent, along with an 85 percent reduction in nitrogen oxide emissions and a nearly total elimination of sulfur oxide and particulate emissions. The ship is capable of running on Bio-LNG and Synthetic Renewable LNG, either of which would achieve greenhouse gas emissions reductions of up to 100 percent.

Wastewater is treated to a very high quality that exceeds the standards in place at many shoreside municipal wastewater treatment systems worldwide and meets the strictest international IMO standards, including the so-called Baltic standard.

The ship is fitted with advanced waste management systems to reduce, reuse, and recycle the waste generated on board.

MSC Cruises has reduced the intensity of its ship operations by 33.5 percent since 2008, and the company will achieve a 40 percent reduction ahead of the IMO 2030 target. Far beyond simply finding further operational efficiencies, MSC Cruises is embracing new technologies and identify paths for switching to non-carbon and renewable fuels, while working with fuel providers and other partners on using Bio-LNG and Synthetic Renewable LNG in the near term.

See more from MSC Cruises here .

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Tipping in Yacht Club

By corinna_paula , March 25, 2017 in MSC Cruises

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corinna_paula

I know it is a subiect discussed before and I even found some threads about it but from a few years ago.

Can someone who sailed recently on Divina (and in the Caribbean) in the yacht club tell me how much are the tips? I know the service charge per person is 12$/day, added automatically to our account but what about the tips for butler, waiter, concierge. Are these tips given at the end of the cruise or every day?

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The butler, waiter, etc. are included.

You may tip them more (we did, at the end of the cruise), but they are included in the daily charge.

I know it is a subiect discussed before and I even found some threads about it but from a few years ago. Can someone who sailed recently on Divina (and in the Caribbean) in the yacht club tell me how much are the tips? I know the service charge per person is 12$/day, added automatically to our account but what about the tips for butler, waiter, concierge. Are these tips given at the end of the cruise or every day?   Thank you!

CarolnLarry

On our last cruise we did not tip anyone until the last day of the cruise. Then we tipped the Butler, cabin steward, and our two waiters in LeMuse.

Friends sat at the bar in the one club and would tip each time they were served. They swear they got top shelf scotch instead of the regular scotch. I never tried this as there was plenty to drink.

You paid a premium for the Yacht Club and you will still pay the daily fee so tips are not required.

I know others will disagree as some tip for everything they receive.

It's all included but you can tip extra for great service.

Thank you all for advices!!

• 8 months later...

Thanks was wondering about this also. I don’t mind tipping extra for service, but annoyed with Ncl with the Haven where the Butler/concierge aren’t included.

Everyone feels obligated to tip them even if you don’t really use them since they aren’t included in the daily.

CGTNORMANDIE

Tipping is always a controversial subject. The daily charge $12.50 pp is supposed to cover everyone. I believe in rewarding excellence and the daily charge, to me, seems like a supplementary salary to make up for the traditionally low wages. There are historic reasons for the wage scale and the way it’s done.

We were in the Yacht Club in October and we did hand out envelopes on the last day. We took care of our waiter, asst. waiter, Maitre D’, Asst. Hostess, Butler and his Assistant. We were amazed with the personal attention they gave us and all the services they performed for us. I wrote a short note of thanks to each one of them and placed it in their envelope. We told each one that this was “a little gift” to say thanks. I can tell you that each one was very appreciative and gave us a heartfelt thank you.

Thanks was wondering about this also. I don’t mind tipping extra for service, but annoyed with Ncl with the Haven where the Butler/concierge aren’t included.   Everyone feels obligated to tip them even if you don’t really use them since they aren’t included in the daily.

When NCL raised the DSC and made it more for suites there was a short time (like 2 weeks) they claimed it was higher to cover the butler and concierge and quickly got changed back to they aren't included. From the NCL tipping threads the ranges most people post seem excessive IMO.

On MSC they do say no additional tips needed. We did tip butler, waiter, and one bartender. It gets to be a bit hard since you can have many different people interact with you in YC.

I wonder if I should bring around $200 in $1.00's, to tip the bar staff directly, for each drink?

Why don't you bring $2 bills? They are different and will be more appreciated. I use the $2 bills and gold dollars and they are for exceptional service only....

WE returned a month ago from YC Divina, we noticed some people got better service than others. for instance sitting at the pool, the waiter would walk up to a couple every 30-45 mins, but not to us.

Then we started to give 3-5 dollars each afternoon and BINGO the service improved. in reality of you tip an extra 50 in small increments not too much to ask.

we did tip our butler and the Muse waiter and maître di as well,

You can play it by ear and see how it works

Toofarfromthesea

it seems to be cute to you, but it is WAY harder for cruise staff to exchange into their own currency. And they get a much worse exchange rate. Crisp new bills in the most common denominations are best for tips to crew.

Thanks for the info

eastoftheboston

The color might be gold, but for "exceptional service" you give a dollar? Also, $2 bills are a pain because stores (wrongly) think they must not be real and sometimes don't want to accept them.

To answer the OPs question, I tipped some of the drink servers in the YC when I would receive my glass, but I tipped my Butler, asst. Butler, our waiters in Le Muse, the Maitre'D in Le Muse, and my favorite bartender at The One Pool separately at the end of the cruise.

They were all truly exceptional, and deserved every penny of it.

• 1 year later...

We are having a real dilemma as to how to tip in the YC on Meraviglia.  We did not see or meet our Butler until Day 3. Asst Butler who escorted us to cabin on day 1 , told us he was not assigned to our cabin and we would meet our asst Butler and Butler sometime later.  It turned out to be much later.

Ass’t Butler we found outside our room day 2, seemed confused when we asked why our room had no service  yet. (2pm. ) We wanted to take a nap.

He said he would come back in 20 minutes to do it and we should wait. 

Not sure if our asst butler was also MIA and that is why our room got skipped over. 

Now, it is our last day and they are constantly knocking on the door asking if we need anything. (DND is lit on )

I feel like now they just have their hands out.  

Concierge crew went way above and beyond on our cruise and they will receive our thanks and a gratuity.

Restaurant staff were average but, not attentive. Usually, staring into space as they ask what you are having.  After answer, asking same question again.  YC restaurant always seemed slammed and staff frazzled.

this morning Restaurant manager and waiters  arguing in front diners. Last night , apologies that they were busy and we would have to wait for service.  Again, waiters making negative remarks to each other.  Very stressful and not very professional . 

Sorry, just venting. 

Envelopes will be handed out tomorrow in the morning then we will disembark.

I can 'hear' the frustration in your post, phissy.  Can't blame you for venting!  It sounds like the crew are very unhappy on the ship.  The first weeks are very stressful for them, but that doesn't excuse the behaviour in the restaurant.

We usually tip our butler and regular waiter a little extra (an odd time, the sommelier and/or concierge if they go above and beyond).  A couple of times we've had butlers MIA - they never got anything extra from us.  On one cruise, the asst was wonderful;  we gave her extra and asked her not to mention it to the butler as we weren't tipping him.

If I were on the receiving end of what you've outlined, the only one getting an extra tip would be the concierge.  

I wouldn't give anything extra to the butler or the waiters.  It sounds like your experience was not what you should expect from the YC.  

sverigecruiser

We tipped "our" butler and "our" waiter in LeMuse. We also planned to tip our favorite waiter at Divina bar but unfortunately we didn't see him the last night.

Formula280SS

On 3/25/2017 at 2:44 PM, corinna_paula said: I know it is a subiect discussed before and I even found some threads about it but from a few years ago. Can someone who sailed recently on Divina (and in the Caribbean) in the yacht club tell me how much are the tips? I know the service charge per person is 12$/day, added automatically to our account but what about the tips for butler, waiter, concierge. Are these tips given at the end of the cruise or every day?   Thank you!

Well, we had a thread on our first MSC cruise on the Divina in the YC where tipping was discussed, but more recently the YC on Seaside.

We've been on Seaside YC again B2B recently 3/2-3/16/19 and we've actually increased our 'envelopes on the day before the last sea day.  My wife hand writes (Catholic grade school, perfect cursive skills) notes to each recipient personalized with a comment or two about how they made our cruise so enjoyable.

PERSPECTIVE - We booked MSC YC long ago before it became noticed.  The demand is up and so are the prices.  We were actually uncomfortable telling others what we paid for the B2B after being apprised of what others paid.  So, we're in for short money.

We tipped our waitress $200 a week, her assistant $25 and the hostess $25; both per week.  Our waitress was 'worth it.

We tipped $100 to 1 butler, $50 to two other butlers, that took care of us in the lounge (we always got champagne and a certain select organic wine that I wanted), and $200 to one butler (Roy, week 2, after return from getting married so half was a 'congratulations gift).

We tipped $25 to 2 bartenders in the lounge and 2 at the YC pool.

We tipped our room steward and butler $50 each, each week.  We didn't use room service, and they only needed to make the bed and refresh the towels.  They were really nice, quick in the AM and worked together in the room (on 2 prior B2B YC's, never saw the butler to anything in the room so this was new).

It might appear to be too much, but again, we cruise a lot and our YC cruises are 'over the top, the service is 'over the top and we just totally enjoy the entire experience.

Please help me to understand why some would tip the maitre de.  What have I been missing out on??  On 3 MSC YC cruises, our maitre des have introduced themselves, seated us and chatted very briefly.  I don’t mind tipping for good or extra services, but what are maitre des doing for others that we’re missing out on?  ( We really are good tippers when we believe it is warranted.)

Normally, I would agree with you, Safe77.  However, we had very attentive service from a couple of YC asst m'Ds (there's only one ship's m'D who oversees all restaurants) on our YC cruises who well deserved a tip.

5 hours ago, Safe77 said: Please help me to understand why some would tip the maitre de.  What have I been missing out on??  On 3 MSC YC cruises, our maitre des have introduced themselves, seated us and chatted very briefly.  I don’t mind tipping for good or extra services, but what are maitre des doing for others that we’re missing out on?  ( We really are good tippers when we believe it is warranted.)

The Maitre d’ is constantly overseeing and assigning waiters.  He is responsible for the management of the restaurant and is the arbiter of all mistakes and conflicts.  If you develop a repore with him and have any special requests then you might consider a small tip as away of saying thanks.  You never know when you will run into him again on another cruise and I can tell you from experience they have great memories.  

7 hours ago, CGTNORMANDIE said:   The Maitre d’ is constantly overseeing and assigning waiters.  He is responsible for the management of the restaurant and is the arbiter of all mistakes and conflicts.  If you develop a repore with him and have any special requests then you might consider a small tip as away of saying thanks.  You never know when you will run into him again on another cruise and I can tell you from experience they have great memories.  

Yes!   I remembered a certain Maitre d' from the suite breakfast and lunch venue on the NCL Sun (25 nights).  A year later I saw him in one of the specialty restaurants on NCL Epic. He recognized me and we chatted a few minutes.   He sent over a lovely bottle of wine.  

My niece is a vegan so we would always stop by our dinner venue a night before just to speak with the Maitre d'.   They always appreciated the advance heads up.  

We are just off the Preziosa, three weeks ago. Since the Preziosa only spends about 6 months in the Western Hemisphere I wondered if tipping expectations would be different among the overwhelmingly European passengers. I didn't wonder long, it's our choice. Our end-of-cruise envelopes were the same as a U.S. departure. Generous.

As to seeing your YC Restaurant Manager again and whether tipping may be remembered...  Giuseppe (Pepe) was our manager on Seaside and now on Preziosa. We expected to see him again on Meraviglia, but alas that contract assignment may be changed. And yes it was pretty obvious to other passengers that Pepe treated as old friends and had his staff take special care of us. He knew we would be taking good care of his staff at end of cruise. Pepe is so personable and professional and fun. A modest monetary thank-you in addition to verbal was appropriate and appreciated.

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